75bb Privacy Policy – How We Protect Your Data

At a Glance

Key Privacy Commitments from 75bb

The cards below summarise the most important elements of this Privacy Policy for quick reference. The full binding policy is set out in the numbered sections below.

Section 1

Introduction and Scope

This Privacy Policy ("Policy") describes how 75bb ("the Platform", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of players and visitors who access the 75bb website at 75bb.app ("the Site"). This Policy applies to all personal data processed in connection with your use of the 75bb platform, including account registration, deposits, withdrawals, gameplay, customer support interactions, and any promotional activity.

By creating a 75bb account or using the 75bb platform in any way, you confirm that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you must not use the 75bb platform. This Policy should be read alongside the 75bb Terms & Conditions, which together form the complete agreement governing your use of the platform.

Section 2

Personal Data We Collect

75bb collects personal data that is necessary to provide the platform's services, comply with applicable obligations, and maintain security. The categories of data collected, and the specific data points within each category, are set out below.

Section 3

How We Use Your Personal Data

75bb uses personal data only for purposes that are directly connected to the operation of the platform and compliance with applicable obligations. We do not use your data for purposes beyond those described in this Policy without first obtaining your explicit consent. The specific purposes for which we use personal data are:

• Account creation and ongoing account management, including login authentication, OTP verification, and account recovery.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate transaction records.
• Identity verification (KYC) to confirm eligibility, prevent underage access, and satisfy anti-money laundering obligations.
• Fraud detection, security monitoring, and prevention of prohibited conduct as described in the Terms & Conditions.
• Responsible gaming monitoring, including tracking deposit and wagering behaviour to identify players who may benefit from responsible gaming interventions.
• Customer support — using account and transaction data to investigate and resolve disputes, answer support queries, and improve the quality of support provided.

Section 4

Legal Basis for Processing

75bb processes your personal data on the following legal bases, depending on the specific purpose of the processing:

• Contractual necessity — processing required to provide the services you have requested when creating a 75bb account and accepting the Terms & Conditions (e.g., account management, payment processing).
• Legal obligation — processing required to comply with applicable laws, including KYC/AML obligations, age verification requirements, and record-keeping obligations.
• Legitimate interests — processing carried out for fraud detection, security monitoring, platform improvement, and responsible gaming purposes, where these interests are not overridden by your privacy rights.
• Consent — where we seek to send you optional marketing communications or use non-essential cookies, we will first obtain your explicit consent, which you may withdraw at any time.

Section 5

Data Sharing and Disclosure

75bb does not sell your personal data to any third party. We share your personal data only with carefully selected parties and only to the extent necessary to deliver the platform's services or to comply with legal obligations. The parties with whom we may share your data are:

• Payment processors — bKash, Nagad, Rocket, Upay, and card processing partners receive the transaction data necessary to process your deposit and withdrawal requests. These providers are bound by their own strict data protection terms.
• Identity verification providers — KYC service providers receive the identity documentation you submit during the verification process. These providers operate under strict confidentiality obligations.
• Game software providers — Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming, NetEnt, and other certified providers may receive technical session data (e.g. device type, session ID) to deliver their games. They do not receive your financial or KYC data.
• Legal and regulatory authorities — where required by applicable law, court order, or regulatory direction, 75bb will disclose personal data to the relevant authority. We will notify you of such disclosure where legally permitted to do so.

Section 6

Cookies and Tracking Technologies

75bb uses cookies and similar tracking technologies on the 75bb.app website. Cookies are small text files placed on your device that help the platform function correctly, remember your preferences, and — where you consent — provide anonymised analytics about how the platform is used.

75bb uses the following categories of cookies:

• Essential cookies — these are strictly necessary for the platform to function. They maintain your login session, store your language preference, and enable core security features. These cannot be disabled.
• Analytics cookies — with your consent , these cookies collect anonymised data about how players navigate the platform, which pages are visited most, and where errors occur. This information is used to improve the platform experience.
• Functional cookies — these remember your platform preferences (such as your chosen language) across sessions, so you do not need to re-enter your preferences each time you visit.

Section 7

Data Security

75bb takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data in transit between your device and our servers, industry-standard password hashing for stored credentials, access controls limiting data access to authorised personnel only, and regular security reviews of our systems and processes.

While 75bb uses commercially reasonable security practices, no method of transmission over the internet or method of electronic storage is completely secure. In the unlikely event of a data security incident that affects your personal data, 75bb will notify you promptly and take all reasonable steps to limit the impact of the incident and prevent recurrence. You also play a role in keeping your data secure — please keep your account password confidential and contact us immediately if you suspect unauthorised access to your account.

Section 8

Data Retention

75bb retains your personal data for as long as your account remains active and for a period thereafter as required to meet our legal and regulatory obligations. Specifically: account registration and KYC data is retained for a minimum of five (5) years following account closure; transaction records are retained for a minimum of five (5) years following the date of the transaction; gameplay logs and responsible gaming records are retained for three (3) years; technical and analytics data is retained for a maximum of twenty-four (24) months.

Once the applicable retention period has expired and there is no further legal basis for retaining your data, 75bb will securely delete or anonymise it. Where a player requests deletion of their personal data before the applicable retention period has expired, 75bb will retain only the minimum data required to meet its legal obligations and will securely delete all other data as promptly as possible.

Section 9

Your Data Rights

You have the following rights in relation to the personal data that 75bb holds about you. To exercise any of these rights, please contact the 75bb support team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 2 business days and respond in full within 5 business days.

• 👁️
  Right of AccessYou may request a copy of all personal data 75bb holds about you, along with information about how it is used and with whom it has been shared.
• ✏️
  Right of RectificationIf any personal data 75bb holds about you is inaccurate or incomplete, you may request that it be corrected or completed without undue delay.
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  Right to ErasureYou may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing. Note that 75bb may retain certain data where required by applicable law.
• ⛔
  Right to ObjectYou may object to 75bb processing your personal data for direct marketing purposes or where processing is based on legitimate interests. On receipt of an objection, 75bb will cease the relevant processing unless there are compelling legitimate grounds that override your interests.
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  Right to PortabilityWhere processing is based on consent or contractual necessity, you may request that 75bb provide your personal data in a structured, commonly used, machine-readable format, or transmit it directly to another service provider where technically feasible.

Section 10

Children's Privacy and Age Restriction

The 75bb platform is strictly intended for adults aged 21 and above. 75bb does not knowingly collect personal data from any person under the age of 21. Age verification is performed at the point of registration and again during KYC verification. If 75bb discovers that personal data has been collected from a person under 21 years of age, that account will be immediately closed, all associated data will be deleted (subject to any minimum legal retention requirements), and the matter may be reported to the appropriate authorities.

Section 11

Changes to This Privacy Policy

75bb may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we provide. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via their registered mobile number or through a prominent notice displayed on the platform.

We encourage you to review this Policy periodically to stay informed about how 75bb protects your personal data. Your continued use of the 75bb platform following any update to this Policy constitutes your acceptance of the revised Policy. If you do not agree with any change, you should discontinue use of the platform and may request account closure as described in the Terms & Conditions.

Section 12

Contact and Data Requests

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 75bb handles your personal data, please contact the 75bb support team in writing. All data-related requests and privacy queries should be directed to the following address: